Delivery terms

Please read Terms and conditions of use.

With all delivery method there is a minimum order total of 5,00€ (4,01€ vat excl.). Order under this limit is not available using web shop.

Starting 15.10.2020 we will add an additional fee of 5,00€ (4,03€ alv 0%) to brokerage product order.

Orders to be picked up

• orders are prepayed or invoiced
• orders can be picked up from our store but only after receiving email or SMS from us and within one week
• some chemicals, extra long or heavy products like antennas, acid batteries etc. are pick-up-only

Shipping by mail to Finland (Posti ex Itella)

• order should be placed before 12 o'clock to get it delivered on the same day - only for Postipaketti 9, 14, and 16
• deliveries by letter have upper value limit of 25,00€ (20,16€ vat excl)
• if order total is under 100,00€ (80,65 vat 0%) we will charge posting fee
• if your order total is over 100,00€ (80,65 vat 0%) no shipping fee is charged
• over heavy packages (over 34 kg) are charged by their final postal expencies
• pick-up-only products are always mentioned seperately
• we will send you a tracking id by email

Because of the corona epidemic, we lowered the limit of free shipping. If your order total is over 70,00€ (56,45 vat 0%) no shipping fee is charged.

Table of shipping fees to Finland

* - Pikkupaketti top weight is 1,0kg

Description of shipping methods to Finland

* - If needed, we will change the delivery to Postipaketti 14 without extra charges

Delivery by Post to Zone1: Estonia

Table of shipping fees to Estonia

Description of shipping methods to Estonia

Note! Smartpost Pakettiautomaatti selection is currently not working for Estonia. Please use Parcel Connect and put some text to order comment field including the Smartpost machine address you wish to use.

Delivery by Post to Zone2: Sweden, Latvia, Lithuania, Poland

Table of shipping fees to Zone2

Description of shipping methods to Zone2

Delivery by Post to Zone3: Denmark, Germany, Austria, Netherland, Belgium, Luxemburg, Czech Republic, Slovakia, Bulgaria, Hungary, Slovenia, Spain, France

Table of shipping fees to Zone3

Description of shipping methods to Zone3

* France, Great Britain, Irland, Romania, Croatia, Norway will be activated again later this year 2018

Delivery by TNT

• on special request for now - please ask using order comment

Delivery by DB Schenker

• on special request for now - please ask using order comment

Number of products sold

• products are sold item by item unless mentioned otherwise

Prices in webshop

• web shop prices are with sales tax VAT (alv24% or alv10%) included
• if using an account registered as company account all prices are VAT excluded
• we reserve rights for any price updates (also after orders placed in)
• special pricing and coupons is available in web shop only

Bargain prices

• when buying 10 or over items of same article 10% will be taken off from the unit price
• this rule doesn't apply for product families such as:
  • cables in full roll: -20%
  • batteries in full boxes: -10%
  • Weller soldering irons and spare parts: no bargains

Payment methods in Partco Pickup Store

• in cash (euros)
• Finnish bank cards, credit cards and Visa Electron

Payment methods with Mail Deliveries

• prepayment using Paytrail payment gateway
• invoice proforma only on special request
• invoice for companies (requires our validation)

Reclaims and return policy

• note time is eight (8) days
• we don't accept returning of special made / customised products like: cables with customer specified connectors etc.
• before you return the product, contact us to get the proper return instructions
• return method and refunds are agreed case wise
• write a returning letter with following information:
  • with whom and when this return was agreed
  • the invoice number
  • product name and number of products to be returned
  • reason of return
• following products cannot be returned:
  • brokerage products from operators like Farnell, Elfa, Digikey, Mouser
  • semiconductors
  • rubber belts
  • specially made cables and wires
  • batteries taken out from their packages

Seller responsibility

Buyer has no right to reclaim any compensation caused by purchased product failure or misuse including injuries to other products within the same shipment.

Seller is not obligated to compensate any harm caused by shipment delays or damaged products including harm caused by third party service providers.  

Seller is not obligated to compensate any harm caused by delivery delays caused by product manufacturer or distributors.

Buyer should provide seller written reclaims within 14 days from order or delivery.

Dispute concerning a sales contract

If a dispute concerning a sales contract cannot be resolved through negotiation between the parties, the consumer can submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution. Before taking the matter to the Consumer Disputes Board, the consumer should contact the Local Register Offices Consumer Advisory Service (www.kuluttajaneuvonta.fi).