Delivery terms

Please read Terms and conditions of use.

With all delivery method there is a minimum order total of 5,00€ (4,01€ vat excl.). Order under this limit is not available using web shop.

Orders to be picked up

  • orders can be picked up from our store but only after receiving email from us and within one week
  • some chemicals, extra long or heavy products like antennas, acid batteries etc. are pick-up-only

Shipping by mail to Finland (Posti ex Itella)

  • delivery is ought to be send on the same day if we receive your order by 14:00
  • if order total is under 186,00€ (150,00 alv 0%) we will charge posting fee
  • if your order total is over 186,00€ (150,00 alv 0%) no shipping fee is charged
  • over heavy packages (over 34 kg) are charged by their final postal expencies
  • pick-up-only products are always mentioned seperately
  • we will send you a tracking id by email

Table of shippings fees to Finland

VALUE LIMITWEIGTH CLASSSIZE LIMITD.TIME
LETTERS0 - 0,5 kg
Economy-letter5 - 25€4,20€ (3,39€ vat0%) 35,3 x 25 x 3 cm2-3d
Priority-letter5 - 25€6,00€ (4,84€ vat0%) 35,3 x 25 x 3 cm1-2d
PAGKAGES0 - 10 kg10 - 20 kg20 - 34 kg
Pakettiautomaatti5€ ...8,00€ (6,45€ vat0%)12,00€ (9,64€ vat0%)16,00€ (12,90 vat0%)59 x 60 x 36 cm2-3d
Postipaketti 165€ ...8,00€ (6,45€ vat0%)15,00€ (12,10€ vat0%)20,00€ (16,12€ vat0%)120 x 60 x 60 cm2-3d
Postipaketti 145€ ...12,40€ (10,00€ vat0%)18,60€ (15,00€ vat0%)24,80€ (20,00€ vat0%)120 x 60 x 60 cm1d
Pikapaketti 95€ ...18,60€ (15,00€ vat0%)24,80€ (20,00€ vat0%)31,00€ (25,00€ vat0%)120 x 60 x 60 cm1d
 VAK/ADR5€ ...18,60€ (15,00€ vat0%)24,80€ (20,00€ vat0%)31,00€ (25,00€ vat0%)120 x 60 x 60 cm2-3d

Description of shipping methods to Finland

Economy-letterEconomy2nd class letter. Delivered in 2-6 working days. Because of lack of tracking, total value limit applied.
Priority-letterPriority1nd class letter. Delivered in 1-2 working days. Because of lack of tracking, total value limit applied.
PakettiautomaattiSmartpostA package hand-out machine. Located in most large super markets and such. You must choose machine location using postal code. Phone number is essential. Pickup in 7 days.
Postipaketti 16EconomyDelivered to your nearest post office or postal servicing location. You will receive an annoucement. You must pickup within two weeks.
Postipaketti 14Express business day 14Mostly for companies and such. On-spot delivery on next day by 2pm (14:00). Requires your reception. Not available for PL-addresses.
Pikapaketti 9Express morningMostly for companies and such. On-spot delivery on next day by 9am (09:00). Requires your reception.
 VAK/ADR VAKTransport of dangerous goods. Mainly PCB chemicals, larger amounts of spray chemicals, certain lithium containing batteries. For business customers only. Requires your reception.

Delivery by Post to Zone1: Estonia

Table of shippings fees to Estonia

VALUE LIMITWEIGTH CLASSSIZE LIMITD.TIME
PAGKAGES0 - 10 kg10 - 20 kg20 - 34 kg
Parcel Connect5€ ...10,00€ (8,06€ vat0%)15,00€ (12,10€ vat0%)20,00€ (16,13 vat0%)120 x 60 x 60 cm1-3d
Pakettiautomaatti5€ ...12,00€ (9,68€ vat0%)16,00€ (12,90€ vat0%)20,00€ (16,13 vat0%)59 x 60 x 36 cm3-7d
Business day parcel5€ ...14,88€ (12,00€ vat0%)19,84€ (16,00€ vat0%)24,80€ (20,00€ vat0%)120 x 60 x 60 cm1-2d

Description of shipping methods to Estonia

Parcel Connect Parcel Connect
PakettiautomaattiSmartpostA package hand-out machine. Located in most large super markets and such. You must choose machine location using postal code. Phone number is essential. Available for pickup in three to seven days.
Business day parcelExpress business day parcelMostly for companies and such. On-spot delivery in one or two days by 2pm (14:00). Requires your reception.

Delivery by Post to Zone2: Sweden, Latvia, Lithuania, Poland

Table of shippings fees to Zone2

VALUE LIMITWEIGTH CLASSSIZE LIMITD.TIME
PAGKAGES0 - 10 kg10 - 20 kg20 - 34 kg
Parcel Connect5€ ...12,00€ (9,68€ vat0%)16,00€ (12,90€ vat0%)22,00€ (17,74 vat0%)120 x 60 x 60 cm1-5pv
Business day parcel5€ ...27,28€ (12,00€ vat0%)43,40€ (35,00€ vat0%)60,76€ (49,00€ vat0%)120 x 60 x 60 cm1-3pv

Description of shipping methods to Zone2

Connect parcelParcel ConnectDelivered on-spot or to nearest pick-up place. Sweden 2-4d, Latvia 1-2d, Lithuania 2-3d, Poland 4-5d.
Business day parcelExpress Business Day ParcelMostly for companies and such. On-spot delivery in one or three days. Requires your reception.

Delivery by Post to Zone3: Denmark, Germany, France

Table of shippings fees to Zone3

ARVORAJATPAINOLUOKATKOKORAJAT.AIKA
PAKETIT0 - 10 kg10 - 20 kg20 - 30 kg
Parcel Connect5€ ...19,00€ (15,32€ vat0%)24,00€ (19,35€ vat0%)29,00€ (23,39 vat0%)120 x 60 x 60 cm3-5pv
Business day parcel5€ ...39,68€ (32,00€ vat0%)55,80€ (45,00€ vat0%)71,92€ (58,00€ vat0%)120 x 60 x 60 cm1-3pv

Description of shipping methods to Zone3

Connect parcelParcel ConnectDelivered on-spot or to nearest pick-up place. Denmark, Germany 3-4d, France 4-5d.
Business day parcelExpress Business Day ParcelMostly for companies and such. On-spot delivery in one or three days. Requires your reception

* Denmark and France will be activated again later this year 2017

Delivery by TNT

  • on special request for now - please ask using order comment

Delivery by DB Schenker

  • on special request for now - please ask using order comment

Number of products sold

  • products are sold item by item unless mentioned otherwise

Prices in webshop

  • web shop prices are with sales tax VAT (alv24% or alv10%) included
  • if using an account registered as company account all prices are VAT excluded
  • we reserve rights for any price updates (also after orders placed in)
  • special pricing is available in web shop only

Bargain prices

  • when buying 10 or over items of same article 10% will be taken off from the unit price
  • this rule doesn't apply for product families such as:
    • cables in full roll: -20%
    • batteries in full boxes: -10%
    • Weller soldering irons and spare parts: no bargains

Payment methods in Partco Pickup Store

  • in cash (euros)
  • Finnish bank cards, credit cards and Visa Electron

Payment methods with Mail Deliveries

  • prepayment using Paytrail payment gateway
  • cash payment on post office pick-up (postiennakko) only on special request
  • invoice for companies (requires our validation)

Reclaims and return policy

  • note time is eight (8) days
  • we don't accept returning of special made / customised products like: cables with customer specified connectors etc.
  • before you return the product, contact us to get the proper return instructions
  • return method and refunds are agreed case wise
  • write a returning letter with following information:
    • with whom and when this return was agreed
    • the invoice number
    • product name and number of products to be returned
    • reason of return
  • following products cannot be returned:
    • semiconductors
    • rubber belts
    • specially made cables and wires
    • batteries taken out from their packages

Seller responsibility

Buyer has no right to reclaim any compensation caused by purchased product failure or misuse including injuries to other products within the same shipment.

Seller is not obligated to compensate any harm caused by shipment delays or damaged products including harm caused by third party service providers.  

Seller is not obligated to compensate any harm caused by delivery delays caused by product manufacturer or distributors.

Buyer should provide seller written reclaims within 14 days from order or delivery.

Dispute concerning a sales contract

If a dispute concerning a sales contract cannot be resolved through negotiation between the parties, the consumer can submit the matter to the Consumer Disputes Board (www.kuluttajariita.fi) for resolution. Before taking the matter to the Consumer Disputes Board, the consumer should contact the Local Register Offices Consumer Advisory Service (www.kuluttajaneuvonta.fi).